All systems are operational

Past Incidents

18th April 2024

No incidents reported

17th April 2024

Merchant Portal Service interruption (Planet Payments Portal)

We are currently investigating reports of a possible Major service interruption of the Planet Payments Portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • The error has been resolved. The Planet Payments Portal is running smoothly again. We apologise for the inconvenience caused.

  • 16th April 2024

    No incidents reported

    15th April 2024

    Concardis / Nets Service interruption Nexi (Ecommerce)

    We are currently investigating reports of a possible partial service interruption at Nexi.

    Our team is working with high pressure to restore the service.

    We apologise for any inconvenience this may cause.

  • The error has been resolved. The Nexi processor is running smoothly again. We apologise for the inconvenience caused.