We are sorry to inform you that the Cloud API Terminal Processing is currently Partially Outtaged.
Details of the interruption: All merchants using the Cloud API and Protel are currently affected. affected systems may receive a 2000 Processing error response.
Start time: 2025-12-09 14:52 GMT+1
Impacted services: Terminal Cloud API & Protel Payment Processing
We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.