Acquirer Service Interruption Tuesday 5th November 2024 08:10:56

One of our Acquirers Worldline is currently investigating reports of a possible partial service interruption (E-commerce and POS). The Acquirer is working with high pressure to restore the service. For Further Information please check their official status page.

We've been informed by Worldline that the error has been resolved. The following services have been restored.

The cause of the fault has been identified and rectified by application specialists.

Affected services:

  • Processing of incoming online transactions for Worldline EU via ep2 online via the Internet
  • Processing of online transactions for Worldline EU via ep2 online

Start of fault: Tuesday, 05.11.2024 04:25 CET
End of disruption: Tuesday, 05/11/2024 10:07 CET

We apologise for the inconvenience caused.

Posted 3 days ago by marvin.sieber@wallee.com

The partial fault has been rectified. The following services have been restored.

The cause of the partial fault has been identified and rectified by application specialists.

Affected services:

  • Processing of online transactions for Worldline CH via ep2 online

The Acquirer is working with high pressure to restore and monitor other possibly affected services.

For Further Information please check their official status page.

Posted 3 days ago by marvin.sieber@wallee.com