Acquirer Service Interruption Tuesday 5th November 2024 21:21:52


One of our Acquirers Worldline is currently investigating reports of a possible partial service interruption.

The cause of the disruption is currently being investigated.

Affected services:

Start of disruption: Tuesday, 05.11.2024 20:05 CET
End of disruption: open

The Acquirer is working with high pressure to restore the service.

For Further Information please check their official status page.

We've been informed by Worldline that the error has been resolved. The cause of the fault is still being investigated.

The following services have been restored:

  • Processing of incoming online transactions for Worldline EU via ep2 online via the Internet
  • Processing of online transactions for Worldline EU via ep2 online

Start of disruption: Tuesday, 05.11.2024 20:12 CET
End of disruption: Tuesday, 05/11/2024 20:56 CET