Dear customers,
We are currently experiencing a service degradation in the data connectivity of our data+ SIM cards. SIM cards lose their current data session or cannot open new data sessions. According to current knowledge, not all data+ SIM cards are affected.
Together with our partners, we are working with the highest priority on solving these connectivity issues. We will inform you as soon as the data connection is possible again without any disruptions.
If you have any further questions in the meantime, please do not hesitate to contact our support team at info@wallee.com.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon. Thank you for your patience.