All systems are operational

Past Incidents

14th April 2023

Service interruption TMS and Wallee Portal Operability

We are currently investigating reports of a possible partial service interruption at the TMS and Wallee Portal Services due to a high number of requests. Performance Issues and Timeouts might be occuring. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • The error has been resolved. The Portal Service is running smoothly again. We apologise for the inconvenience caused.

  • The TMS System has been restarted and is confirmed working again. We are still Watching and fixing the Portal Performance Issues.

  • The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.

    • 13th April 2023

    No incidents reported

    12th April 2023

    No incidents reported

    11th April 2023

    Service interruption - Postfinance

    Due to a system malfunction, the PostFinance Card cannot be used in some cases for the following services:

    • EFT/POS Trade
    • EFT/POS refuelling
    • e-commerce
    • Postomat
    • Cash dispensers (domestic and foreign)
    • Mobile service
    • Digital PostFinance Card

    The exact effects are currently being clarified. As a customer, you may be affected. We apologize for any inconvenience caused and will inform you as soon as the disruption has been rectified.

  • The disruption at PostFinance has been resolved. The services are available again.