Past Incidents

Terminal (POS) Payment Processing Service interruption Nexi

We are currently investigating reports of a possible partial service interruption at POS Payment processing from Nexi.

Our team is working with high pressure to restore the service.

We apologise for any inconvenience this may cause.

The problem has been resolved.

Apologize for any inconvenience that occurred during this time.

Worldline Service interruption Worldline

The following services are currently partially disrupted.

The cause of the disruption is currently being investigated.

Affected services:

Processing of incoming online transactions for Worldline EU via ep2 online via the Internet

Processing of online transactions for Worldline EU via ep2 online

Disruption start: Thursday, February 29, 2024, 13:17 CET Disruption end: TBD

Affected system: Processing of transactions using the ep2 protocol (reference system)

The disruption has been fixed. The following services have been restored.

The cause of the disruption is still under investigation.

Affected services:

Processing of online transactions for Worldline CH via ep2 online

Transaction authorizations for TWINT at the payment terminal

Disruption start: Thursday, 29th February 2024, 13:17 CET Disruption end: Thursday, 29th February 2024, 13:40 CET

Affected system: Processing of transactions using the ep2 protocol

No incidents reported