Some systems are experiencing issues

Past Incidents

28th June 2024

No incidents reported

27th June 2024

Merchant Portal Service interruption of the Ecommerce Processing

Due to external circumstances beyond our control the system was not reachable or partially not reachable between 10.30 CEST and 11.15 CEST pm.

  • The systems are further monitored if there are more issues.

  • E-Commerce Payment Processing Service interruption with Shopify

    We are currently investigating reports of a possible partial service interruption with Shopify. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • The error has been resolved. The service with Shopify is running smoothly again. We apologise for the inconvenience caused.

  • The cause of the disruption has been identified and working to resolve the issue is our top priority. As soon as the problem is solved, we will announce this.

  • 26th June 2024

    TWINT Service interruption TWINT

    We are currently investigating reports of a service interruption of the TWINT Payment Services. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

  • The error has been resolved. The service TWINT is running smoothly again. We apologise for the inconvenience caused.

  • 25th June 2024

    Merchant Portal Service interruption Wallee Portal

    There was a partial service interruption at Wallee Portal.

    Started: 25.06.2024 - 06:30 Ended: 25.06.2024 - 07:00

    The issue has been fixed. We apologise for any inconvenience this may cause.