Past Incidents

18th September 2024

No incidents reported

17th September 2024

Merchant Portal Service interruption (Wallee portal)

We are investigating reports of a possible partial service interruption of the Wallee Portal as our partner Cloudflare is currently offline. Payments are not affected by this issue. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

The issue causing the partial service interruption with the Wallee portal, related to our partner Cloudflare, has been resolved.

We sincerely apologize for any inconvenience this may have caused.

Terminal (POS) Payment Processing Service interruption

We are currently investigating reports of a possible service interruption at Terminal / POS services. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

The error has been resolved. So far the service is running smoothly again. We will continue to monitor the systems. We apologise for the inconvenience caused.

16th September 2024

Merchant Portal Service interruption (Portal)

We are currently investigating reports of a partial service interruption of the portal. Our team is working with high pressure to restore the service. We apologise for any inconvenience this may cause.

The error has been resolved. The service is running smoothly again. We apologise for the inconvenience caused.