We are sorry to inform you that the Internet Connection through SIM Card is temporarily unavailable due to technical issues
Workaround: Please use your Wi-Fi connection.
We apologize for any inconvenience this may cause and appreciate your understanding as we work to resolve the issue as quickly as possible. We will keep you informed and provide an update soon.
Thank you for your patience.
We are pleased to inform you that the issue affecting our SIM Card Provider has now been fully resolved, and all services have been fully restored.
Details of the Interruption: Unfortunately, there were problems between their APN authentication platform and their backend, which meant that no new data connections could be opened.
The service is now fully operational.
We apologize for any inconvenience caused.
We appreciate your patience and understanding.
We update you regarding the ongoing service interruption affecting SIM Card Connection-
Resolution Progress: Our SIM Provider is currently analysing the problem in order to fix it as quickly as possible. We will inform you as soon as we have more information.
Workaround: Please use your Wi-Fi Connection
Instructions for activating WiFi:
Settings
Device settings
Code: 2005
WiFi configuration
Select WiFi network and connect
Deactivate mobile data
Settings
Device settings
Code: 2005
GSM configuration
Switch off mobile data
We will keep you informed and provide another update as soon as the issue is resolved.
Thank you for your continued patience and understanding.
